BRIDGING THE VISION GAP
Patient counseling plays the majorrole when patient satisfaction is concernd.We come across so many type of cases everyday basis beyond cataract, but in present days with better longevity the macular degeneration, diabetic retinopathy, glaucoma are competing with cataract in a major way.The squint or pediatric conditions are being taken care by parents at an appropriate time, whereas an ophthalmologist we need to shoulder additional responsibility to clear most of the doubts in patient or relatives, and properly done counseling and answering the FAQ will also help to get patients satisfaction to the best possible level & will have better chance of having “ HAPPY PATIENT”.This IC has taken a note to answer FAQ amongst the patient’s mind for major ocular conditions like Cataract, Glaucoma, Retina, refractive surgery and pediatric eye diseases. We will try to navigate the audience towards patient satisfaction and how to deal with FAQ from patient or relative with optimum chair time.
